Effective Date: January 21, 2025
Introduction
Two River Management and Two River Investment (collectively referred to as “Two River”) value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services across our three branches: Investment, Management, and Creative. It also describes your rights and how to exercise them.
Information We Collect
- Personal Information: Data you provide directly, such as name, contact details, payment information, and correspondence, survey or quiz responses, other details shared through forms, correspondence, or tools on our platform.
- Usage Data: Information about your interactions with our services, including device details, IP addresses, and browsing activity, engagement with emails, surveys, quizzes, and other tools.
- Research and Survey Data: We collect data through surveys, quizzes, and other tools designed to gather insights for our services through voluntary feedback submitted via our platform.
- Third-Party Data: Information from partners and trusted vendors, public databases, and other sources that enhance our offerings.
Why We Collect Data
We use the data we collect for the following purposes:
- Service Delivery: To deliver, maintain, and improve our services; and to design and develop personalized services based on user input (e.g., survey and quiz results).
- Communication: To provide updates, promotions, and recommendations tailored to your interests; and to respond to inquiries and requests.
Transactions and - Security: To process transactions, manage accounts securely, and ensure the integrity of our services.
Research and Development: To conduct research projects that inform and improve our offerings; to aggregate and anonymize data for statistical and analytical purposes. - Compliance: To ensure legal and regulatory compliance.
How We Share Your Data
- With Partners: We may share data with trusted vendors and partners who support our operations. These partners are bound by strict confidentiality agreements and are only provided access to data necessary for their specific tasks.
- Legal Requirements: We may disclose data when required to comply with applicable laws, regulations, or legal proceedings, or to protect against fraud, security threats, or legal claims.
- Research Collaboration: Aggregated and anonymized data may be shared with research collaborators or presented in reports to enhance industry knowledge without identifying individual users.
- User Experience Enhancementhancement: We may share aggregated and anonymized data on our website or with clients to customize and enhance user experiences, provide educational content, and inform users about trends and insights derived from surveys, quizzes, and other tools.
Your Choices and Controls
- Account Settings: You can manage your preferences and control data-sharing settings in your account dashboard.
- Opt-Outs: You can withdraw consent for marketing communications and other non-essential data uses at any time.
- Data Requests: You have the right to request access your personal data, corrections to inaccuracies, or deletion of your data as permitted by law.
Data Retention
We retain your data for as long as necessary to fulfill the purposes described in this policy or as required by law. Research and survey data may be retained in aggregated and anonymized form for long-term use.
Cookies and Similar Technologies
We use cookies and similar technologies to improve user experience, deliver personalized content, and analyze website usage. You can manage cookie preferences in your browser settings.
Contact Us
For questions about our Privacy Policy or to exercise your rights, contact us at:
Email: privacy@tworiver.ca
Mail: Privacy Office, PO Box 1458 Liverpool, Nova Scotia B0T 1K0
Updates to This Policy
We may modify this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. The most recent version will always be available on our website, and changes will be communicated when necessary.